Refund policy

We stand behind everything we sell. If something is not right, tell us and we will sort it out — a credit toward your next order, a refund to your card, or cash if that is easier. Sometimes it is simply a new item on us.

Returns

Frozen goods can be returned within 30 calendar days, as long as they have stayed frozen. We cannot take back anything that has thawed, or thawed and been refrozen. Eggs cannot come back to us, but if you have any issue with quality we will credit you in full. Refunds are processed once we have inspected the item. There is no restocking fee on a return.

Orders shipped by FedEx outside South Carolina are not eligible for return or refund at this time.

Cancelled orders

If you place an order we are not able to fill and it has to be cancelled, a 5% fee is deducted from the refund to cover the credit card processing we already paid and cannot recover. This does not apply to returns, and it does not apply when the problem is on our end.

Anything else

Tell us as soon as you notice a problem. If you are ever unhappy with anything we sell, we want to hear it — that is how we get better.

Wishbone Heritage Farms
david@wishbonefarms.com
1070 W Raysor Street, St. George, SC 29477
(843) 823-2000